Human Settlements(RDP)

Departmen of Human Settlements

Department of Human Settlements is responsible for the development and implementation of policies and programs aimed at providing adequate and sustainable housing solutions for all citizens of our nation. With a vision to create inclusive and integrated human settlements, the department strives to address the housing challenges faced by communities across the country.

Mandate and Objectives

Department of Human Settlements has a clear mandate to facilitate access to adequate housing and promote viable human settlements. Its main objectives include:

  1. Housing Delivery: The department is committed to providing affordable housing opportunities to low-income households through various housing programs and initiatives. This includes the construction of new houses, upgrading of informal settlements, and facilitating access to finance and subsidies for eligible individuals and families.
  2. Sustainable Development: Recognizing the importance of sustainable development, the department promotes the creation of environmentally friendly and resource-efficient human settlements. It focuses on integrating green building practices, renewable energy solutions, and water and waste management systems into housing projects.
  3. Social Housing: In order to address the housing needs of the most vulnerable members of society, the department supports the development and management of social housing projects. These initiatives aim to provide secure rental accommodation for individuals and families who cannot afford formal housing options.
  4. Urban Renewal: The department is actively involved in urban renewal initiatives, revitalizing deteriorating urban areas and promoting mixed-use developments. It seeks to create vibrant and inclusive communities by improving infrastructure, enhancing public spaces, and attracting investment to underdeveloped areas.
  5. Policy Development: As part of its role, the department engages in policy development and reviews to ensure that housing and human settlements are aligned with the changing needs and aspirations of the population. It collaborates with various stakeholders to establish effective frameworks and guidelines for the sector.

In conclusion, the Department of Human Settlements plays a vital role in addressing the housing challenges faced by our society. Through its efforts in housing delivery, sustainable development, social housing, urban renewal, and policy development, it aims to create dignified and sustainable human settlements for all citizens.

Contact Information

  • E-mail:
  • The office of Human Settlements Ombudsman
  • Call Centre: 0800 1(HOUSE) 46873 Weekdays 08h00 – 15h30
  • Fax Number: 012 341 8512
  • Fraud & Corruption: 0800 701 701
  • Address: Govan Mbeki House, 240 Justice Mahomed Street, Sunnyside, Pretoria, 0002
  • Postal Address: DHS Private Bag X644, Pretoria, 0001

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