CIVIC SERVICES CLERK
CIVIC SERVICES CLERK, (6 POSITIONS) REF NO : HRMC 56/23/9a
SALARY LEVEL : A basic salary of R241 485 to R281 559 per annum (Level 6)
CENTRE : Free State: Large Office: Bloemfontein (1 Post)
CENTRE : Gauteng: Large Office: Pretoria (1 Post)
REF NO : HRMC 56/23/9b
CENTRE : Gauteng: Medium Office: Soshanguve (1 Post)
REF NO : HRMC 56/23/9c
CENTRE : KwaZulu-Natal: Medium Office: Empangeni (1 Post)
REF NO : HRMC 56/23/9d
CENTRE : North West: Large Office: Klerksdorp (2 Posts)
REF NO : HRMC 56/23/9e
REQUIREMENTS OF CIVIC SERVICES CLERK (6 POSITIONS)
- An undergraduate qualification in Public Management / Public Administration / Social
Sciences at NQF level 6, and DHA Qualification: Home Affairs Services at NQF level 5 all
recognised by SAQA • Basic understanding of Civic Service operations • Sound knowledge of
the Batho Pele Principles.
Required skills and competencies: Computer literacy • Planning and organizing • Problem
solving • Written and verbal communication skills • Financial administration • Sound
interpersonal relations • Attention to detail • Teamwork • Client orientation and customer focus - Record and time management
DUTIES
The successful candidate will be responsible for the following specific tasks: • Process Civic
Services applications and issuing of documents in line with procedures and to provide
administrative support in the office • Attend to enquiries and perform online verification • Greet
Vacancies in the Department: HRMC 56 of 2023
customers and ensure that they receive a professional warm and friendly welcome • Operate
the live capture photo booth in the office • Verify, validate and capture client information on
system, fingerprints, scan client supporting documents on line • Examine processed
fingerprints and evaluate their validity for entry into the automated fingerprint identification
system • Receive, scan and file smartcards upon receipt at the office • Process collections of
ID smart cards to clients • Process application of Identity Document, Registration of Births,
Marriages and Deaths, Late Registration, Rectification and Amendment of particulars and
issuing citizenship documents.
ENQUIRIES : Free State: Mr C Mgwadleka, Tel No: (051) 410 3912
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
KwaZulu-Natal: Ms N Ngema, Tel No: (033) 845 5003
North West: Mr L Appels, Tel No: (018) 397 9908/22