Business Process Engineer
Business Process Engineer
Date: 16 Mar 2024
Location: Sandton, GT, ZA
Company: Capitec Bank Ltd
Apply by:
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1. To see what life at Capitec is all about and complete a short assessment,
2. Once you have completed the above finalize your application by clicking apply below.
Purpose Statement of Business Process Engineer
- To support the vision and strategy and enhance the capability of a Business Unit through the development and implementation of innovative business processes and models.
- To identify process improvement opportunities that will enhance the functioning of the Business Unit in line with its strategic objectives and regulatory requirements and ensure the business benefit is achieved through measurement of success.
Experience
Minimum:
- Demonstrated success in delivering operational excellence and efficiency improvements, particularly in call center and back-office environments, is advantageous.
- Proven expertise in automation within the banking industry is essential.
- Extensive experience in implementing automation solutions in a banking or financial service setting.
- In-depth knowledge of banking channel processes, compliance requirements, and adherence to security standards.
- Strong proficiency in process assessment, analysis, and documentation.
- Familiarity with emerging technologies and current trends in process automation within the banking sector.
- Experience in methodologies such as Six Sigma, Lean, Business Improvement, and Agile.
Ideal:
- 5+ years relevant experience in processing systems, processes, procedures and support in a financial services/ banking environment.
- Strategic business case development.
- Translating Divisional strategies and regulatory requirements into a business area target operating model.
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
- A relevant tertiary qualification in Engineering – General
Qualifications (Ideal or Preferred)
- A relevant post-graduate qualification in Engineering – General or Information Technology
Knowledge
Minimum:
- Lean way of work principles
- Business Change Life Cycle and change management principles
- System Development Life Cycle
- Project Management Lifecycle
- Agile Way of Working Practices
- Quality Management
- Risk & Issue Management
- Developing a business case
- Client experience / client journey mapping
- Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)
- Process Simulation Modelling
- Financial Modelling
Ideal:
- Banking processes and procedures
- Data and trend analysis
Skills
- Communications Skills
- Analytical Skills
- Problem solving skills
- Interpersonal & Relationship management Skills
- Facilitation Skills
- Negotiation skills
Conditions of Employment
- A valid driver’s license and own vehicle is required
- Contactable via own mobile phone
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
- Clear criminal and credit record
Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.
Find similar jobs: here
Create Alert
| Title | Department | Location | |
|---|---|---|---|
| Reset | |||
| Delivery Lead: Data and Analytics | Client Experience Delivery | Stellenbosch, Western Cape, ZA | |
| Delivery Lead: Capitec Pay | Client Experience Delivery | Stellenbosch, Western Cape, ZA | |
| Delivery Lead: Remote Onboarding | Client Experience Delivery | Sandton, GT, ZA | |
| Business Manager-KZN | Business Banking (All) | Umhlanga, KwaZulu-Natal, ZA | |
| Business Centre Manager-Port Elizabeth | Business Banking (All) | Port Elizabeth, Eastern Cape, ZA | |
| Business Process Engineer | Client Experience Delivery | Sandton, GT, ZA | |
| Process Engineer | Client Experience Delivery | Sandton, GT, ZA | |
| Infrastructure Specialist: End User Computing (12 month contract) | Business Development and Technology | Stellenbosch, Western Cape, ZA | |
| Wellness Specialist | Human Resources | Stellenbosch, Western Cape, ZA | |
| Head: Enterprise Risk Management | Risk Management | Stellenbosch, Western Cape, ZA |