Fitment Quality Service Inspector – Securedrive

Fidelity Services Group

Krugersdorp, Gauteng


Job Details

Minimum experience

Mid-SeniorCompany primary industrySecurity and InvestigationsJob functional area


Job Description

Vacancy                    :      Fitment Service Inspector      

Region                      :       Krugersdorp                  

Reporting to             :      Technical Manager

Overall purpose of the job: To manage and maintain quality within Fidelity Secure Drive. Maintain and resolve customer related issues. Present and defend Fidelity Secure Drive all fitment related issues where required 

To contribute daily to our mission of earning the reputation that we provide all our clients and partners with superior quality technology and information supported by first rate service.  The incumbent must uphold our promise to clients that we go beyond the expected.  

Duties & Responsibilities:
The job holder is required to manage and maintain all allocated resourcesVehicle

  • Cleanliness
  • Traffic offences
  • Roadworthines


  • Safekeeping of
  • tools are good and serviceable


  • Complete stock take
  • Resolve all missing stock

Cell Phone

  • Devices are operational   
  • Monitor data usage


  •       Maintain uniform 
  •       Ensure clean and presentable as per Psira

Complete on the job coaching

  • With technicians where required
  • Attend to all Complaints when required
  • Offer product support onsite and remotely.
  • Dealing with technical and client queries

Assist with fitments when required

  • Complete hardware installations to the highest quality and within the required timelines
  • Repair, Maintain and Installation of Tracking Systems

Maintain fitment quality

  • Assist with technical evaluations and repairs   
  • Implement new fitment techniques (OEM fitment guideline requirement implementation)
  • Specialised fitment techniques 

Ensure that personal hygiene is maintained (as per PSIRA),

  • Company uniform in good condition
  • Ensure familiarity and adherence to applicable company policies and procedures  
  • Attend and take initiative to develop own skills
  • Providing comprehensive feedback to internal role player

Minimum qualifications and experience:

  • Matric
  • Driver’s license (code B),
  • Clear Criminal Record
  • Psira Grade C
  • Trade test in motor electrical electronics or similar preferred, 
  • Auto-electricians qualification advantageous, 
  • At least 6-10 years’ experience in the fitment of vehicle tracking equipment 


  • Action orientated
  • Good fault finding skills
  • Attention to detail 
  • Problem Solving

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to

existing employees at all times and the choice made is purely on merit, Historically Disadvantaged

Candidates and Black Female Candidates are encouraged and supported in the FSG team. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.


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